The serious and important stuff, so excuse us while we get all technical and bring out the legal jargon.
Rhino Hide Pty Ltd (the manufacturers of the Rhinohide system) warrants the Rhinohide panel system to be free of manufacturer’s defects and will repair or replace the product at its own discretion, for a period of 12 months from the original date of purchase.
This warranty only applies when the product has been used in accordance with the manufacturer’s recommendations for use, and does not cover damages or failure resulting from improper use, act of nature, abuse, alteration, accident, misuse, negligence, or general wear and tear.
Limits of liability
Rhino Hide Pty Ltd is not liable for damages to other property caused by defects in its products, loss of use of the product, loss of time, commercial loss or any other damages, whether real, incidental or consequential. The benefits conferred by this warranty are additional to all other conditions, rights and remedies.
Keep the original copy of your receipt as proof of purchase
In order to process a warranty claim, please contact the place of purchase. Our goods come with a guarantee that cannot be excluded under Consumer Law. You are entitled to a full replacement for major failure of the Rhinohide system.
One more thing to note
From time to time, the odd magnet may become detached from one of your panels. It’s rare, but it does happen. If this does occur, just get in touch with us and we will happily send out some replacement magnets free of charge.